Contact

We’re always here for you!

Name

Email

Message

Submit
Sign

Get in touch

At Opioid Addiction Helpline, we’re here to listen, not judge. Whether you’re reaching out for yourself or someone you love, our caring team is available 24/7 to answer your questions, explain treatment options, and guide you toward recovery. Every call to 866-904-6166 is completely confidential — your privacy and peace of mind always come first.

Head office

Address

us map
Hands tight

A few question you might have

If you’re exploring treatment options or wondering what happens when you call, you’re not alone. Below are answers to some of the most common questions we receive at Opioid Addiction Helpline — all designed to help you feel informed, supported, and confident about taking your next step toward recovery.

1. Is my call really confidential?

Yes. Every call to 866-904-6166 is 100% confidential. We never share your personal information without your consent. You can talk freely about your situation knowing that your privacy is fully protected.

2. What happens when I call the helpline?

You’ll be connected with a trained recovery specialist who listens, asks a few questions about your needs and insurance, and helps identify safe, professional treatment options near you. There’s no pressure — just support and guidance.

3. Does it cost anything to call?

No. Calling Opioid Addiction Helpline is completely free. Our goal is to help you find affordable treatment options that fit your insurance coverage or financial situation.

4. Can you help me find treatment for someone else?

Absolutely. Many of our callers are family members or friends seeking help for a loved one. We’ll walk you through how to approach the conversation and connect your loved one with the right resources.

5. What if I don’t have insurance?

You can still get help. We’ll work with you to find programs that offer sliding-scale payments, state-funded options, or community-based resources so cost doesn’t stand in the way of recovery.

6. How soon can I start treatment?

In many cases, same-day or next-day admissions are available. Once you call, our team will verify openings, confirm your coverage, and help you begin your recovery process as quickly and safely as possible.